Looking to start, stop, or transfer natural gas or electric service? Submit an online request form.
Emergency Information
Have an Emergency?

Smell gas or have a power outage?

Please call us at


UGI Connections - Customer Service

The latest information, news, and highlights from UGI Utilities

Getting Help This Winter

Need help paying your energy bills? UGI is committed to helping customers who make a sincere effort to pay their bills. Our representatives can assist you by providing information on a variety of ener

UGI Social Team 01 Dec 2023
Customer Service
Need Help Paying Your Energy Bill? LIHEAP Applications are Now Open

UGI is here to help you and your family stay warm this winter! UGI is committed to helping customers in need who make a sincere effort to pay their energy bills through a variety of customer assistanc

UGI Social Team 03 Nov 2023
Customer Service
Customer Assistance Programs Available to UGI Customers

The official first day of fall is September 23, but at this time of year the weather can still be unpredictable. As colder weather starts to creep in, you may be turning on the heat, which will raise

UGI Social Team 14 Sep 2023
Customer Service
Understanding Your Gas Bill

We understand closely evaluating the components of your energy bill is probably not at the top of your to-do list. With recent increases in global energy prices, you may be taking a closer look at you

UGI Social Team 09 Mar 2023
Customer Service
What Communities Should Expect During UGI Construction

UGI’s highest priority during construction is safety. In advance of any planned UGI projects, notification is provided regarding construction schedules to residents of the communities where UGI proj

UGI Social Team 03 May 2021
Customer Service
UGI Urges Eligible Renters to Apply for New Assistance Program

UGI is encouraging eligible Pennsylvania renters with past due natural gas and electric utility bills, as well as rent, to apply for Pennsylvania’s newly launched Emergency Rental Assistance Program

UGI Social Team 05 Apr 2021
Customer Service
Making a Difference with Operation Share

In December 2020, a former customer, who wished to remain anonymous, reached out to UGI inquiring about how she might be able to help other customers who are past due on their bills and unable to make

UGI Social Team 29 Mar 2021
Customer Service
Get Help with Your Energy Bills

Don’t get left out in the cold. UGI is here to help! UGI is committed to helping customers in need who make a sincere effort to pay their energy bills through a variety of customer assistance progra

UGI Social Team 09 Mar 2021