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Contact Us:

If there is an emergency (electric outages, natural gas odor/leaks, carbon monoxide build up):
please call us immediately.
Our emergency line is open 24 hours a day, 7 days a week.

All Customers: 1-800-276-2722

All call centers’ regular business hours are 8:00 AM to 5:00 PM, Monday through Friday.
If you are calling for an emergency, please call at any time or day.


Email Us:

Online forms are also available to submit inquiries to our Customer Service Department.
Do not use online forms to report emergencies.


Submit a Payment By Mail:

UGI Utilities, Inc.
P.O. Box 15503
Wilmington, DE 19886-5503


Submit a General Inquiry By Mail:

UGI Utilities Headquarters 2525 North 12th Street
Suite 360
Reading, PA 19605
UGI Central Penn Gas P.O. Box 508
Lock Haven, PA 17745
UGI Gas Division Headquarters 2525 North 12th Street
Suite 360
Reading, PA 19605
UGI Electric Division Headquarters One UGI Center
Wilkes-Barre, PA 18711
UGI Penn Natural Gas Headquarters One UGI Center
Wilkes-Barre, PA 18711