Contact Us:

If there is an emergency (electric outages, natural gas odor/leaks, carbon monoxide build up):
please call us immediately.
Our emergency line is open 24 hours a day, 7 days a week.

Division of UGI Phone Number
UGI Gas Service and UGI Penn Natural Gas (PNG)
1-800-276-2722
UGI Electric Service 1-800-276-2722
UGI Central Penn Gas (CPG) 1-800-652-0550

All call centers’ regular business hours are 8:00 AM to 5:00 PM, Monday through Friday.
If you are calling for an emergency, please call at any time or day.

If you are unsure which gas division of UGI is your provider:

  • UGI Gas and PNG account numbers start with a “2”, “3”, “5” , “7” or “9.” Properties are located in Allentown/Bethlehem/Lehigh Valley Area, Bloomsburg, Harrisburg, Lancaster, Milford, Reading, Scranton, Wilkes-Barre, Williamsport.
  • CPG properties are located in Bedford, Clearfield, Coudersport, Hamburg, Huntington, Lewistown, Lock Haven, Fryburg, Lehighton, Oxford, Pittston, Pottsville, Port Allegany, Shamokin, Shippensburg, Stroudsburg, Troy, Waynesboro and Wellsboro.

Email Us:

Online forms are also available to submit inquiries to our Customer Service Department.
Do not use online forms to report emergencies.


Submit a Payment By Mail:

UGI Utilities, Inc.
(UGI Gas Service and UGI Electric Service)
P.O. Box 15523
Wilmington, DE 19886-5523
UGI Central Penn Gas P.O. Box 15426
Wilmington, DE 19886-5426
UGI Penn Natural Gas P.O. Box 15533
Wilmington, DE 19886-5533

Submit a General Inquiry By Mail:

UGI Utilities Headquarters 2525 North 12th Street
Suite 360
Reading, PA 19605
UGI Central Penn Gas P.O. Box 508
Lock Haven, PA 17745
UGI Gas Division Headquarters 2525 North 12th Street
Suite 360
Reading, PA 19605
UGI Electric Division Headquarters One UGI Center
Wilkes-Barre, PA 18711
UGI Penn Natural Gas Headquarters One UGI Center
Wilkes-Barre, PA 18711