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COVID-19 Business Resources

Together We Can Do More > COVID-19 Business Resources

Due to the COVID- 19 pandemic, many non-essential businesses have been closed until further notice.   UGI understands that your business relies on its operation to maintain payroll, insurance, and utilities to name a few. Because of that, we’re working with legislators, local Chambers of Commerce, and building associations to identify and communicate programs available to help business customers.

In addition, the UGI Business support team has been working diligently to gather information we know our business customers need.

Pre-Enroll in UGI's Emergency Relief Program

UGI is now offering the Emergency Relief Program (ERP) to UGI Natural Gas customers in Pennsylvania, pending Pennsylvania Public Utility Commission approval. The program offers a payment installment plan to help qualifying customers with their outstanding energy bills during the COVID-19 Pandemic. Learn more.

Contact UGI

Our Representatives are available Monday through Friday from 8AM - 5PM at 800-276-2722.

Coronavirus Aid, Relief and Economic Security (CARES) Act & Financial Assistance for Business

The information is from a variety of sources, and as you know, this content changes frequently. We recommend checking with your accountant, financial institution or one of the organizations referenced below if you have questions or concerns about the available assistance programs offered as a result of the Corona Aid, Relief and Economic Security (CARES) Act.

Economic Injury Disaster Loans (EIDL)

Small Business Administration Debt Relief

  • Provides a reprieve to small businesses as they overcome challenges created by the current health crisis
  • SBA will pay principal and interest of new 7(a) loans issued prior to September 27, 2020
  • SBA will pay principal and interest of current 7(a) loans for period of six months
  • SBA Debt Relief Website

Small Business Administration Express Bridge

  • Small businesses with an existing relationship with an SBA Express Lender may access up to $25,000 with less paperwork
  • Businesses waiting for Economic Injury Disaster Loan disbursement may qualify for this loan
  • Loan will be repaid in full or in part by proceeds from EIDL loan
  • SBA Express Bridge Loans Website

Additional Tax-Related Help

Save Small Business Fund

  • Provides $5,000 in short-term relief
  • Employer criteria includes:
    • Between 3 and 20 Employees
    • Operating in one of a select group of economically vulnerable zip codes
    • Has been harmed financially by the COVID-19 pandemic
  • Save Small Business Fund Website

Large Commercial and Industrial Accounts

Commercial or industrial businesses with a rate category of DS, LFD, XD or IS that are experiencing financial strain as a direct result of COVID-19 should contact our Large Customer Billing group at LCBgroup@ugi.com or 866-615-0571 to discuss available payment options.

Major Accounts customers can access billing and meter worksheets, invoices, usage history, etc. on UGI’s Transportation Customer Portal.