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What are some of the questions I might ask a supplier?

22 Apr 2018
  • Natural Gas only: What is your price per ccf of natural gas? Does this price include transportation?
  • Electric only: What is your price per kwh of electricity? Does this price include transmission and alternative energy costs? (All electric sales in Pennsylvania must include a Pennsylvania mandated percentage of alternative energy)
  • Is this rate constant or can it change?
  • Do I need to sign a contract? What is the length of the agreement?
  • Are there penalties for switching or canceling?
  • Are there restriction on how much electricity or natural gas you may us or when you use it?
  • Do the quoted rates include taxes?
  • Are there any other fees?
  • Will I get one bill or two? Do I have a choice?
  • Do you offer any special incentives or bonuses?
  • What other products or services do you offer?
  • Will you still get service from a supplier if you have an outstanding balance on your bill or bad payment history?