Our Customer Care Center is currently experiencing extremely high call volumes. Please visit our Contact Us page for a list of transactions that can be completed online.
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Mail Delays and Your UGI Bill

  1. Mail Delays and Your UGI Bill

We have received feedback from our customers regarding delays in UGI bills reaching customers in time to make an on-time payment. Has this happened to you?

Contact Us

A UGI Customer Service Representative will be able to review your account and help you with your delayed bill and payment.

  • Complete our online form to let us know your payment is on its way.
  • Create a free online account – you will need your 12 digit UGI account number (from a previous bill), an email address and the ZIP code of the service address of the property served by UGI

UGI offers multiple payment options, including electronic payment options that will simplify and minimize your efforts to pay your bills. Please visit our Payments & Billing page for more information.