Rebate and Savings Programs FAQ - UGI Utilities
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Rebates & Savings FAQ's

How do I participate?

Review equipment eligibility requirements, then purchase and install eligible, high-efficiency equipment in your home or business and visit the rebates page for an application. You can apply through our online portal or print and mail an application form to the address on the form.

When can I participate?

Rebates are subject to funding availability.

  • UGI natural gas equipment rebates are available for qualifying equipment installations made on or after November 1, 2019.
  • UGI electric equipment rebates are available for qualifying equipment installations made on or after June 1, 2019.

Why is UGI offering this program?

UGI cares about our customers. For that reason, we voluntarily filed this Energy Efficiency and Conservation (“EE&C”) Program with the Pennsylvania Public Utility Commission. The program is designed to help our customers make their utility bills more affordable. The program is also designed to encourage customers to utilize efficient gas equipment instead of costly and less environmentally friendly sources like oil, coal and electricity.

Who is eligible to participate in the Gas Equipment Rebate program?

All UGI natural gas residential and commercial customers in Pennsylvania taking service under Rate R, RT, N, NT, DS or LFD are eligible to participate. UGI customers in Maryland are not eligible. If you have any questions, please email [email protected].

Who is eligible to participate in the Electric Rebate program?

All Commercial and Residential UGI Electric customers are eligible to participate.

Does it matter what kind of equipment I am currently using to qualify?

No. You can be currently using any kind of fuel or equipment as long as it is being be replaced with eligible, high-efficiency natural gas equipment. However, UGI Electric customers are only eligible for UGI Electric programs while UGI natural gas customers in Pennsylvania are only eligible for UGI Gas programs.

How do I find a contractor to install my equipment?

For a full list of UGI contractors you can visit our Find an HVAC Contractor page.

Can I install the equipment myself?

As long as you purchase and install eligible, high-efficiency equipment there is no issue with self-installation. On the application where it states “Contractor” input self-installed. As per our normal procedure, an inspection may be required before an incentive is given.

How long will it take to receive my rebate check?

Generally, 4 to 8 weeks after approval.

Can I get multiple rebates if I install multiple pieces of equipment?

Yes. The only rebate that has quantity restrictions is for the smart thermostats with a limit of two (2) per household.

How much energy will I save?

Energy savings will vary depending upon the type of equipment being replaced and the new equipment being purchased, along with personal usage patterns.

What if I am not a UGI Customer?

Unfortunately, you must be a current or new UGI natural gas residential and commercial customer in Pennsylvania or a UGI Electric customer to qualify for the rebate programs. Continue to check with both your electric and natural gas utilities about their current rebate offerings.

Who do I contact if I have more questions?

Please send an email to [email protected] or call the UGI Customer Service Center at 800-276-2722.