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In observance of the holiday, the UGI Contact Center will be closed for non-emergencies on Friday, April 3. Our emergency line will remain open 24/7.  If you're experiencing a natural gas or electric emergency, call 800-276-2722 immediately from a safe place.
 
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What does it mean that the WNA is a ‘Pilot’?

10 Dec 2025

This means that it was approved only for a limited time. The WNA was approved for UGI Utilities by the Pennsylvania Public Utility Commission (PUC) in 2022 as a five-year preliminary trial. During this time, UGI will file reports with the PUC on how the WNA operates so that the pilot can be assessed to determine if it should continue. No later than January 31, 2026, UGI may request a continuation or modification of the WNA. Any continuation or modification of the WNA would have to be approved by the PUC.  Otherwise, the pilot will end on November 1, 2027.