Our Customer Care Center is currently experiencing extremely high call volumes. Please visit our Contact Us page for a list of transactions that can be completed online.
Emergency Information
Have an Emergency?

Smell gas or have a power outage?

Please call us at


Electric Service Inspection

  1. Electric Service Inspection

Customer-Owned Service Transition Program

UGI Electric has restarted the Company-Owned Service Transition Program after a temporary suspension due to COVID-19. As a part of the Program, UGI is conducting service equipment inspections to transition ownership of electric equipment, including internal panel boxes and main breakers to current property owners.

During the inspection, a properly licensed and certified UGI contractor will verify the equipment at the property has not been modified or replaced. If the original electric service is still in place, the contractor will complete any upgrades necessary to meet current safety codes. All work will be inspected by a certified Code Official.

There is no cost to the property owner for this inspection or transfer of equipment. However, the program is mandatory and has been approved by the Pennsylvania Public Utility Commission, which regulates your electric service in Pennsylvania.

COVID-19 Safety Concerns

UGI has implemented new COVID-19 safety protocols to assure your safety and the safety of our employees and our authorized electrical contractors for all aspects of the Company-Owned Service Transition Program. Be aware that our UGI employees and authorized electrical contractors will wear all required Personal Protective Equipment (PPE) including masks and/or face shields while in and around your premises.  In addition, know that all UGI employees and authorized electrical contractors will complete a UGI Company-Owned Service Transition Program COVID-19 Work Plan prior to starting work at you premises and that they are fully knowledgeable of all UGI COVID-19 Safety Protocols and Procedures.

Once you submit a request, please allow up to 5 business days for an electrician to contact you to schedule your inspection.

UGI employee inspecting electrical equipment

Questions? Contact David Sandrowicz at 570-831-9567 for more information.