Energy Assistance Events for UGI Customers
UGI hosts FREE events for customers who would like information about our Customer Assistance Programs. Eligibility for our programs is based on household income of adults 18 or older. Income guidelines are shown below. Our representatives will be available to provide information to you about programs that may help you manage your UGI bills.
We recommend you sign up for a slot to better accommodate your visit. Click here to access the signup sheet.
There are multiple events listed, so be sure to locate the event closest to you, find an open time slot and click “Sign Up” next to the time you prefer. Click Save & Continue to enter your contact information.
Berks County
Thursday, May 14
10 AM to 2 PM
at Reading Salvation Army
301 S. 5th St.
Reading, PA 19602
Tuesday, June 9
10 AM to 2 PM
at Reading Salvation Army
301 S. 5th St.
Reading, PA 19602
Dauphin County
Tuesday, May 12
10 AM to 2 PM
at Harrisburg Salvation Army
506 S. 29th St.
Harrisburg, PA 17104
Lackawanna County
Wednesday, May 6
10 AM to 2 PM
at Scranton Salvation Army
500 S. Washington Ave Scranton, PA 18505
Lancaster County
Tuesday, June 23
10 AM to 2 PM
at CAP of Lancaster
601 S. Queen St.
Lancaster, PA 17602
Lehigh County
Wednesday, May 27
10 AM to 2 PM
at Allentown Salvation Army
144 N. 8th St
Allentown, PA 18101
Luzerne County
Wednesday, June 17
10 AM to 2 PM
at CEO Luzerne
165 Amber Lane
Wilkes-Barre, PA 18703
Schuylkill County
Tuesday, May 19
10 AM to 2 PM
at Schuylkill County Community Action
225 N. Centre Street
Pottsville, PA 17901
2026 Federal Poverty Income Guidelines (FPIG) Percentages – Monthly Income
| Household Size | 150% FPIG (Qualifies for CAP & Operation Share) | 200% FPIG (Qualifies for LIURP& Operation Share) | 250% FPIG (Qualifies for Operation Share) |
|---|---|---|---|
| 1 | $1,995 | $2,660 | $3,325 |
| 2 | $2,705 | $3,607 | $4,508 |
| 3 | $3,415 | $4,553 | $5,692 |
| 4 | $4,125 | $5,500 | $6,875 |
| 5 | $4,835 | $6,447 | $8,058 |
| 6 | $5,545 | $7,393 | $9,242 |
| 7 | $6,255 | $8,340 | $10,425 |
| 8 | $6,965 | $9,287 | $11,608 |
| Above 8 | +$710/person | +$946/person | +$1,183/person |
For a complete list of income guidelines and other assistance programs for which you may qualify, click here.
We will stop accepting applications 15 minutes prior to the close of the event.
If you currently have a shut off notice, or are shut off, please call 800-276-2722 prior to attending an event. You will receive information about what is needed to restore service and to bring that information with you to the event.
If you currently purchase your natural gas or electric from a supplier, enrollment into the UGI Customer Assistance Program currently is not available. You may contact us to discuss your options for future enrollment at 800-276-2722.
Please bring the following to see if there are any Customer Assistance Programs available to you:
- UGI Bill*
- Proof of Identification
- Proof of Income and Income Sources for All Members of the Household
- List of Monthly Expenses (utility bills, rent/mortgage, etc.)
Si su primer idioma es el español, por favor intente traer un intérprete al evento de WARM ya que nuestros representantes de español son limitados. Gracias.
Berks County
Monday, November 24
from 10 AM to 2:30 PM
at Reading Salvation Army
301 S. 5th St.
Reading, PA 19602
Tuesday, December 2
from 10 AM to 2 PM
at Harrisburg Salvation Army
506 S. 29th St.
Harrisburg, PA 17104
Wednesday, November 5
from 10 AM to 2 PM
at Scranton Salvation Army
500 S. Washington Ave.
Scranton, PA 18505
Wednesday, October 29
from 10 AM to 2:30 PM
at CAP of Lancaster
601 S. Queen St.
Lancaster, PA 17602
Wednesday, November 19
from 10 AM to 2:30 PM
at CAP of Lancaster
601 S. Queen St.
Lancaster, PA 17602
Lycoming County
CANCELED
Tuesday, January 27
10 AM to 2 PM
at American Rescue Workers Community Church*
25 Ross St.
Williamsport, PA 17701
Tuesday, February 3
10 AM to 2 PM
at American Rescue Workers Community Church*
25 Ross St.
Williamsport, PA 17701