UGI hosts FREE events for customers who would like information about our Customer Assistance Programs. Eligibility for our programs is based on household income of adults 18 or older. Income guidelines are shown below. Our representatives will be available to provide information to you about programs that may help you manage your UGI bills.
Berks County
Friday, October 23 10 AM to 2 PM at Bethel Tulpehocken Public Library 8601 Lancaster Ave Bethel, PA 19507
Dauphin County
Tuesday, September 8 10 AM to 2 PM at Harrisburg Salvation Army 506 S. 29th St Harrisburg, PA 17104
Tuesday, October 13 10 AM to 2 PM at Harrisburg Salvation Army 506 S. 29th St Harrisburg, PA 17104
Lancaster County
Tuesday, September 15 10 AM to 2 PM at CAP of Lancaster 601 S. Queen St. Lancaster, PA 17602
Luzerne County
Thursday, September 3 10 AM to 2 PM at CEO 165 Amber Lane Wilkes Barre, PA 18702
Schuylkill County
Wednesday, September 9 10 AM to 2 PM at Pottsville Public Library 215 W Market Street Pottsville, PA 17901
Monday, October 19 10 AM to 2 PM at Pottsville Public Library 215 W Market Street Pottsville, PA 17901
2026 Federal Poverty Income Guidelines (FPIG) Percentages – Monthly Income
Household Size
150% FPIG (Qualifies for CAP & Operation Share)
200% FPIG (Qualifies for LIURP& Operation Share)
250% FPIG (Qualifies for Operation Share)
1
$1,995
$2,660
$3,325
2
$2,705
$3,607
$4,508
3
$3,415
$4,553
$5,692
4
$4,125
$5,500
$6,875
5
$4,835
$6,447
$8,058
6
$5,545
$7,393
$9,242
7
$6,255
$8,340
$10,425
8
$6,965
$9,287
$11,608
Above 8
+$710/person
+$946/person
+$1,183/person
For a complete list of income guidelines and other assistance programs for which you may qualify, click here.
We will stop accepting applications 15 minutes prior to the close of the event.
If you currently have a shut off notice, or are shut off, please call 800-276-2722 prior to attending an event. You will receive information about what is needed to restore service and to bring that information with you to the event.
If you currently purchase your natural gas or electric from a supplier, enrollment into the UGI Customer Assistance Program currently is not available. You may contact us to discuss your options for future enrollment at 800-276-2722.
Please bring the following to see if there are any Customer Assistance Programs available to you:
UGI Bill*
Proof of Identification
Proof of Income and Income Sources for All Members of the Household
List of Monthly Expenses (utility bills, rent/mortgage, etc.)
Si su primer idioma es el español, por favor intente traer un intérprete al evento de WARM ya que nuestros representantes de español son limitados. Gracias.
Berks County
Monday, November 24 from 10 AM to 2:30 PM at Reading Salvation Army 301 S. 5th St. Reading, PA 19602
Tuesday, December 2 from 10 AM to 2 PM at Harrisburg Salvation Army 506 S. 29th St. Harrisburg, PA 17104
Wednesday, November 5 from 10 AM to 2 PM at Scranton Salvation Army 500 S. Washington Ave. Scranton, PA 18505
Wednesday, October 29 from 10 AM to 2:30 PM at CAP of Lancaster 601 S. Queen St. Lancaster, PA 17602
Wednesday, November 19 from 10 AM to 2:30 PM at CAP of Lancaster 601 S. Queen St. Lancaster, PA 17602
Lycoming County
CANCELED
Tuesday, January 27 10 AM to 2 PM at American Rescue Workers Community Church* 25 Ross St. Williamsport, PA 17701
Tuesday, February 3 10 AM to 2 PM at American Rescue Workers Community Church* 25 Ross St. Williamsport, PA 17701