Emergency
×

Smell gas or have a power outage?

Please call

(800)-276-2722
Contact Us
×

Customer Service

Mon. - Fri. / 8AM - 5PM

800-276-2722 customerservice@ugi.com

Switch to Natural Gas

Mon. - Fri. / 8AM - 5PM

800-276-2722 (Option 4) gasconversion@ugi.com
Search

UGI’s Customer Assistance Program (CAP)

Offers Qualified Low-Income Customers Assistance in Managing Their Energy Bill
Explore Assistance Programs > UGI’s Customer Assistance Program (CAP)

Program Benefits:

  • A personalized monthly payment based on income and average bill
  • Past due debt forgiveness with on time monthly payments
  • The difference between the CAP payment and the actual usage bill may also be forgiven

Eligibility:

  • Active residential service
  • Verified household income at or below 150% of the Federal Poverty Guidelines
  • All applicants are reviewed to ensure customer meets PUC requirements.
CAP Household Income
150% Federal Poverty Guidelines – 2019-2020
Household Members
Annual Income
Monthly Income
Weekly Income
1$18,735$1,561$360
2$25,365$2,114$488
3$31,995$2,666$615
4$38,625$3,219$743
5$45,255$3,771$870
6$51,885$4,324$998
7$58,515$4,876$1,125
8$65,145$5,429$1,253
Above 8+$6,630/person+$553/person+$127/person
Apply Now

Contact UGI at 1-800-UGI-WARM (1-800-844-9276) for more information/application or contact your local community based organizations.

Woman with baby looking at a bill