Emergency
×

Smell gas or have a power outage?

Please call

(800)-276-2722
Contact Us
×

Customer Service

Mon. - Fri. / 8AM - 5PM

800-276-2722 customerservice@ugi.com

Switch to Natural Gas

Mon. - Fri. / 8AM - 5PM

800-276-2722 (Option 4) gasconversion@ugi.com
Search

Customer Assistance Program (CAP)

A More Manageable Monthly Energy Bill for Qualified, Income-Eligible Customers
Explore Assistance Programs > Customer Assistance Program (CAP)

UGI provides CAP participants with a personalized, monthly payment amount based on gross income, household size and average bill.

In most cases, this program makes UGI bills more affordable. Over time, following consistent program payments, participants’ past debt to UGI can be forgiven. When CAP bills are paid on or before due date, the difference between the amount billed and the actual amount used may be forgiven. UGI partners with several agencies to provide this useful program to its customers.

CAP Household Income

150% Federal Poverty Guidelines
2019-2020

Household Members
Annual Income
Monthly Income
Weekly Income
1 $18,735 $1,561 $360
2 $25,365 $2,114 $488
3 $31,995 $2,666 $615
4 $38,625 $3,219 $743
5 $45,255 $3,771 $870
6 $51,885 $4,324 $998
7 $58,515 $4,876 $1,125
8 $65,145 $5,429 $1,253
Above 8 +$6,630/person +$553/person +$127/person