In observance of the holiday, the UGI Contact Center will be closed for non-emergencies on Friday, April 3. Our emergency line will remain open 24/7. If you're experiencing a natural gas or electric emergency, call 800-276-2722 immediately from a safe place.
A utility line, such as a gas or electric line, installed using a trenchless excavation method that may have been inadvertently bored through an existing non-pressurized line, such as a sewer.
What Makes It Dangerous?
The situation can go undetected for years until in such time, the line fails or becomes clogged. A professional drain clearer or homeowner attempting to open a clogged sewer line with an aggressive cutting tool may be exposed to a potentially hazardous situation such as electric shock or natural gas from a broken gas line traveling into their property.
Schedule a training session to learn more about the indicators of cross bores using the form below: