CAP Customer Assistance Program
UGI’s Customer Assistance Program (CAP) offers qualified, income-eligible customers a more manageable monthly energy bill. UGI provides CAP participants with a personalized, monthly payment amount based on gross income, household size and average bill. In most cases this program makes UGI bills more affordable. Over time, following consistent program payments, participants’ past debt to UGI can be forgiven. When CAP bills are paid on or before due date, the difference between the amount billed and the actual amount used may be forgiven. UGI partners with several agencies to provide this useful program to its customers.