UGI hosts FREE events for customers who would like information about our Customer Assistance Programs. Our representatives will be available to provide information to you about programs available to help you manage your UGI bills.
Berks County
Thursday, October 23 from 10 AM to 2 PM at Reading Salvation Army 301 S. 5th St. Reading, PA 19602
Dauphin County
Tuesday, November 18 from 10 AM to 2 PM at Harrisburg Salvation Army 506 S. 29th St. Harrisburg, PA 17104
Lackawanna County
Wednesday, November 5 from 10 AM to 2 PM at Scranton Salvation Army 500 S. Washington Ave. Scranton, PA 18505
Lancaster County
Wednesday, October 29 from 10 AM to 2:30 PM at CAP of Lancaster 601 S. Queen St. Lancaster, PA 17602
Wednesday, November 19 from 10 AM to 2:30 PM at CAP of Lancaster 601 S. Queen St. Lancaster, PA 17602
Lehigh County
We will stop accepting applications 15 minutes prior to the close of the event.
If you currently have a shut off notice, or are shut off, please call 800-276-2722 prior to attending an event. You will receive information about what is needed to restore service and to bring that information with you to the event.
If you currently purchase your natural gas or electric from a supplier, enrollment into the UGI Customer Assistance Program currently is not available. You may contact us to discuss your options for future enrollment at 800-276-2722.
Please bring the following to see if there are any Customer Assistance Programs available to you:
UGI Bill*
Proof of Identification
Proof of Income and Income Sources for All Members of the Household
List of Monthly Expenses (utility bills, rent/mortgage, etc.)