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A recent federal regulation requires companies like UGI Utilities (UGI) to notify customers they may request the installation of a safety device, called an excess flow valve (EFV), on their underground natural gas service line. The EFV provides a safety benefit by reducing or stopping the flow of natural gas if a service line is broken or is damaged by a home owner or excavating contractor.

Click here to learn more about excess flow valves or request an installation.