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In observance of the holiday, the UGI Contact Center will be closed for non-emergencies on Friday, April 3. Our emergency line will remain open 24/7.  If you're experiencing a natural gas or electric emergency, call 800-276-2722 immediately from a safe place.
 
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UGI Connections -

The latest information, news, and highlights from UGI Utilities

Blog
Underground Pipe Safety: What About Gas Lines Beyond the Meter?

As your natural gas supplier, safety is a core value and top priority, which is why we want to educate you about customer-owned piping. UGI is responsible for maintaining the natural gas pipes that ru

Kristy 23 May 2024
Natural Gas
Start 2024 on the Right Foot: Check Your Appliances

UGI urges you to take several simple steps to ensure proper operation of natural gas-fired equipment and appliances to prevent a build-up of carbon monoxide (CO) inside your home this winter heating s

Kristy 05 Jan 2024
Safety
Trick or Treat Safety Tips This Halloween

Trick or Treating is one of the best parts of Halloween night! However, there’s a fine line between trick or treating fun and safety concerns – especially when out on the road or walking i

Kristy 03 Oct 2023
Customer Service
Understanding Your Gas Bill

We understand closely evaluating the components of your energy bill is probably not at the top of your to-do list. With recent increases in global energy prices, you may be taking a closer look at you

Kristy 09 Mar 2023
Energy Hot Topics
UGI Fuels UPS’ Newest, Largest Natural Gas Fueling Station

UGI Utilities is pleased to serve UPS’ fourth largest U.S. distribution hub with clean and efficient natural gas. The recently-opened, nearly 800,000 square foot facility in Middletown is home to th

Kristy 04 Oct 2022
Safety
Fire Won’t Wait. Plan Your Escape.

This year marks the 100th anniversary of Fire Prevention Week, recognized October 9-15. The National Fire Protection Association (NFPA) campaign this year is “Fire won’t wait. Plan your escape,”

Kristy 04 Oct 2022
Energy Resources
UGI Fuels Manufacturing with Clean, Efficient Natural Gas

When Bingaman & Son Lumber, Inc., a major supplier of hardwood in central Pennsylvania, and UGI began discussions about bringing natural gas to one of their facilities it initially seemed like a c

Kristy 04 Oct 2022
In Our Community
We Are UGI: Committed to Damage Prevention

Over the spring and summer, UGI’s Pipeline and Public Safety Team attended multiple “Touch a Truck” events to help spread the word about natural gas safety and calling 811 before you dig. Touch

Kristy 04 Oct 2022
Safety
Stay Safe from CO This Winter

As residents across UGI’s service territory begin using heating equipment in response to cooler temperatures, UGI urges customers to take several simple steps to ensure proper operation of natural g

Kristy 04 Oct 2022
In Our Community
We Are UGI: Volunteering with Lancaster Science Factory

UGI’s long-standing support of public education focuses on early childhood literacy, career awareness and STEM-related programs. Recently, a group of UGI Engineers planned a volunteer outing in part

Kristy 27 Sep 2022
Energy Hot Topics
UGI Continues Natural Gas Vehicle Adoption

UGI’s emissions reduction strategy includes replacing gasoline and diesel vehicles with natural gas vehicles (NGVs) — another step UGI is taking to lower its Scope I emissions. UGI currently opera

Kristy 13 Sep 2022
Safety
Be Disaster-Ready During National Preparedness Month

This year’s National Preparedness Month’s theme is “A Lasting Legacy.” The life you’ve built is worth protecting. Prepare for disasters to create a lasting legacy for you and your family. He

Kristy 06 Sep 2022
In Our Community
We Are UGI: How One UGI Utilities Dispatcher is Actively Involved in Her Community

Our Company and employees dedicate time and resources on community efforts in the areas of education, community development, disaster response, and the environment. Throughout the duration of the COVI

Kristy 29 Aug 2022
Energy Hot Topics
UGI Serves H&K Group, Inc.’s New Easton Asphalt Facility

UGI Utilities is fueling H&K Group, Inc.’s (H&K’s) newest and most innovative asphalt facility, located adjacent to H&K’s Easton Quarry in Lower Mount Bethel Township, eastern Northa

Kristy 17 Aug 2022
Safety
August 11 Reminds Us All to “Call Before You Dig”

Safety is UGI’s highest priority, and it’s why each year on August 11 that UGI joins government agencies, fellow natural gas utilities, and many other organizations across the country to stress sa

Kristy 09 Aug 2022
In Our Community
We Are UGI – Making a Difference In Our Communities

Raymond Bowman recently volunteered for Wyoming Valley United Way’s “Day of Caring,” which is a day to give community members a hands-on experience of the work nonprofits do. The day also allows

Kristy 28 Jul 2022
Uncategorized
Fun in the Sun: Summer Safety Tips

Whether you are planning a vacation, working outdoors, or just enjoying some sun, UGI reminds customers to stay safe this summer with these tips for any occasion: Projects: Planning to dig? Before you

Kristy 19 Jul 2022
Blog
Recognizing Our Employees Who Make a Difference in Our Communities.

Since 1882, UGI has been committed to supporting the communities we serve through support of key focus areas, including education, disaster response, community outreach, and the environment. Recently,

Kristy 11 Jul 2022
Energy Hot Topics
UGI Continues Natural Gas Vehicle Adoption

UGI’s emissions reduction strategy includes replacing gasoline and diesel vehicles with natural gas vehicles (NGVs) — another step UGI is taking to lower  its Scope I emissions. UGI operates a fl

Kristy 27 Jun 2022
Blog
UGI Supports PA811 Safety Day Conference

Safety is not only a top UGI priority, it is a core value and a way of life for the UGI team. As such, UGI was pleased to support and attend this month’s “Eastern Safety Day” confere

Kristy 31 May 2022
In Our Community
UGI Acknowledges the Importance of Women’s Rights and Diversity in the Workplace

UGI Utilities honors International Women’s Day (IWD) on March 8, a global day celebrating the social, economic, cultural and political achievements of women. International Women’s Day 2022 focuses

Kristy 18 Mar 2022
Safety
What to Know About Carbon Monoxide

While Spring is just around the corner, UGI urges customers to remain vigilant to prevent carbon monoxide (CO) poisoning. CO is a colorless, odorless, poisonous gas that is a by- product of the incomp

Kristy 08 Mar 2022
Safety
UGI Stresses Winter Energy Safety

Help UGI spread the word on safe energy practices this winter.  UGI encourages customers, community organizations and others to please share the safety tips on this page, as well as the safety messag

Kristy 11 Feb 2022
Energy Hot Topics
UGI Adds Renewable Natural Gas to its Supply Portfolio

UGI has begun to accept Renewable Natural Gas (RNG) from Archaea Energy into its pipeline distribution system. UGI is receiving RNG produced from the Keystone Landfill in Dunmore, Lackawanna County. O

Kristy 03 Feb 2022
In the News
UGI Named “Customer Champion” in National Utility Survey

UGI Utilities was among 45 utility companies nationwide that were named a 2021 “Customer Champion” based on the Cogent Syndicated Utility Trusted Brand & Customer Engagement Residential study

Kristy 02 Feb 2022
Safety
UGI Urges Vigilance for Signs of Carbon Monoxide

UGI has responded to multiple reports of carbon monoxide (CO) incidents recently as temperatures cool across Pennsylvania and residents turn up thermostats. UGI urges customers to take several simple

Kristy 12 Jan 2022
Natural Gas
Your UGI Bill Explained and Energy Savings Tips

Happy New Year! Now that the hustle and bustle of the holiday season has ended, you might be ready to settle in for what’s expected to be a cold winter. Energy prices continue to rise in nearly

Kristy 12 Jan 2022
In the News
UGI Serves Niagara Bottling’s New Luzerne County Plant

UGI Utilities has run natural gas service to the new Niagara Bottling plant, currently under construction and expected to begin production in the spring of 2022. The facility is located at the Humbold

Kristy 16 Dec 2021
Safety
UGI Streamlines One Call Requests with New Technology

UGI continues to adopt the digital platform “UtiliSphere” to manage and process Pennsylvania One Call tickets. Currently in use by UGI’s North Division, UGI Central is now deploying the technolo

Kristy 28 Oct 2021
Safety
UGI Stresses Natural Gas and Carbon Monoxide Safety as Fall Arrives

This is an especially important time of the year to review natural gas and carbon monoxide safety tips. Visit our Safety page for detailed safety information. Please share this link and safety tips wi

Kristy 08 Oct 2021
In Our Community
UGI Employees Ready to Roll Up Their Sleeves in Support of the United Way’s Annual Day of Caring

Throughout September, UGI volunteers are once again supporting the United Way’s annual Day of Caring community events. UGI employees are assisting community organizations with a range of projects; f

Kristy 08 Oct 2021
Electric
UGI to Power New Luzerne County Compressor Station

The Transco interstate natural gas pipeline, which runs through eastern Pennsylvania, is nearing completion on a compressor station in Luzerne County that will be served by UGI Electric. Operated by T

Kristy 08 Oct 2021
In Our Community
Celebrating 30 Years of Children’s Literacy Support

Thirty years ago, UGI announced its partnership with Reading Is Fundamental (RIF) an organization that prepares and motivates children to read by delivering free books and literacy resources to childr

Kristy 02 Aug 2021
In Our Community
We Are UGI – National Volunteer Week

Julie Steiner, who works in UGI’s Middletown office, was recently a volunteer at the Central Pennsylvania Food Bank, assisting in packing boxes for distribution to families experiencing food insecur

Kristy 02 Aug 2021
Safety
August 11 is National Safe Digging Day: Here’s the Scoop

UGI joins utilities across the country to recognize August 11 (8/11) as National Safe Digging Day, a commemorative day in which both residents and professional contractors are encouraged to call 8-1-1

Kristy 02 Aug 2021
Energy Resources
UGI Issues 3rd Environmental, Social and Governance Report

UGI Corporation has released its third Environmental, Social and Governance (ESG) report titled, The Foundation of a Renewable Energy Future; available on UGI’s ESG website at ugiesg.com. The report

Kristy 28 Jul 2021
In the News
UGI Ready to Fuel New CANPACK Manufacturing Facility

UGI continues to help Pennsylvania communities attract new businesses and good-paying jobs thanks to affordable, clean and reliable natural gas. CANPACK Group’s new facility in Olyphant Borough, Lac

Kristy 20 Jul 2021
In Our Community
UGI Celebrates National Volunteer Week

UGI employees continued their long-tradition of giving back to their local communities during April’s National Volunteer Week.   UGI’s commitment to supporting its local communities hasn’t

Kristy 04 May 2021
Customer Service
What Communities Should Expect During UGI Construction

UGI’s highest priority during construction is safety. In advance of any planned UGI projects, notification is provided regarding construction schedules to residents of the communities where UGI proj

Kristy 03 May 2021
In the News
UGI Recognized in National Residential Customer Service Survey

UGI Utilities, Inc. was among 38 utility companies nationwide recognized as “Easiest to do Business With” in the recent Cogent Syndicated 2021 Utility Trusted Brand & Customer Engagement™: R

Kristy 30 Apr 2021
In the News
UGI Continues Major Capital Improvements in 2021

UGI Utilities will spend more than $265 million in fiscal year 2021 to replace natural gas mains and associated facilities, as well as complete a number of system enhancement projects. UGI has alread

Kristy 28 Apr 2021
In Our Community
UGI Supports Diversity in STEM at Penn State Harrisburg

UGI Utilities recently made a gift of $300,000 to Penn State Harrisburg to support educational equity and diversity in science, technology, engineering and math (STEM) education. A $250,000 donation,

Kristy 28 Apr 2021
In Our Community
UGI Advances its Belonging, Inclusion, Diversity & Equity Imperative

Launched in 2020, UGI’s Belonging, Inclusion, Diversity & Equity (BIDE) Imperative aligns UGI’s core values of safety, integrity, respect, responsibilities,  reliability, and excellence with

Kristy 28 Apr 2021
Energy Hot Topics
Helping Hershey Medical Center Increase its Efficiency

Penn State Health Milton S. Hershey Medical Center must be able to operate 24 hours a day, 7 days a week, 365 days a year, including during extreme weather. The facility handles more than 23,000 surgi

Kristy 26 Apr 2021
Energy Hot Topics
Fueling Hospitals Across Pennsylvania

There are approximately 190 community hospitals in Pennsylvania, according to the American Hospital Association. Many of these hospitals, and numerous other health care facilities, are UGI customers a

Kristy 22 Apr 2021
Customer Service
UGI Urges Eligible Renters to Apply for New Assistance Program

UGI is encouraging eligible Pennsylvania renters with past due natural gas and electric utility bills, as well as rent, to apply for Pennsylvania’s newly launched Emergency Rental Assistance Program

Kristy 05 Apr 2021
Customer Service
Making a Difference with Operation Share

In December 2020, a former customer, who wished to remain anonymous, reached out to UGI inquiring about how she might be able to help other customers who are past due on their bills and unable to make

Kristy 29 Mar 2021
In Our Community
We Are UGI: Supporting Girl Scouts

Amanda Myzick, who works in UGI’s Wilkes-Barre area, has 42 years of Girl Scout experience. She began as a Brownie and moved her way up to be a Junior and a Cadette/Senior Scout. Amanda was awarded

Kristy 15 Mar 2021
Customer Service
Get Help with Your Energy Bills

Don’t get left out in the cold. UGI is here to help! UGI is committed to helping customers in need who make a sincere effort to pay their energy bills through a variety of customer assistance progra

Kristy 09 Mar 2021
Energy Hot Topics
UGI Joins Methane Emissions Reduction Coalition

UGI Corporation’s Natural Gas Businesses group, made up of affiliates UGI Utilities and UGI Energy Services, have joined the coalition Our Nation’s Energy Future (ONE Future). With UGI’s members

Kristy 01 Mar 2021
Electric
We Are UGI: Celebrating Our Engineers

National Engineers Week is celebrated February 21-27, 2021. Each year, this week calls attention to the contributions engineers make to our society and raises awareness about the role they play in man

Kristy 21 Feb 2021
Electric
Don’t Let These Electrical Safety Tips Shock You

UGI is proud to provide the energy you rely on every day to power your home. There’s nothing more important than the safety of our customers, employees, and members of the communities we serve. Whet

Kristy 15 Feb 2021
Energy Hot Topics
Better for your Business, Better for the Environment

Many small to medium-sized businesses are saving hundreds of dollars a year or more on their overall energy costs by switching to natural gas, including Marywood University in Scranton, PA. As part of

Kristy 08 Feb 2021
Natural Gas
Smell Gas? Act Fast!

If you smell rotten eggs, it could be a natural gas leak. It’s important to teach your family what to do if anyone ever smells natural gas. Here are ways to use your senses to identify danger: Your

Kristy 01 Feb 2021
In Our Community
We Are UGI: Donating to Save Lives

January is National Blood Donor Month, which is the perfect time to resolve to be a regular blood donor and help save lives. UGI employee Denise Yost regularly donates blood through the Central Pennsy

Kristy 18 Jan 2021
Energy Hot Topics
UGI Fuels Willow Valley’s New Operations Service Center

UGI Utilities is pleased to support the growing energy needs of Lancaster’s award-winning Willow Valley Communities and to help keep energy costs affordable for its residents. For years, the over-55

Kristy 04 Jan 2021